TERMS & CONDITIONS
1. The client must pay 50% of the amount in advance and the remaining 50% upon arrival.
2. We have a strict no-refund policy; however, the client can reschedule the date.
3. A security deposit of Rs. 2000 is mandatory. Security deposit will be refunded after
shooting.
4. Once booked, the client cannot change the duration or package.
5. The package is intended for couples only, and no one else is allowed to take photos of
themselves.
IMPORTANT NOTICE
Our Couple Photo Shoot Package is exclusively designed for couples.
To ensure a seamless experience:
● None other than a couple is allowed to take photos or videos of themselves.
● Please brief your accompanying personnel (e.g., assistants, family members) on our policy.
● If found capturing the photos or videos of the accompanying person then extra charges will
be taken by the client.
We appreciate your cooperation and understanding.
6. Pixxel City operates on a slot basis. Clients need to arrive at least 20 minutes before their
slot starts.
7. No extra time will be permitted. If extra time is required to complete the shoot, it will be
charged separately. An additional charge of Rs. 1500 per hour will apply for extra time.
8. We are not responsible for late arrival at the location. However, we encourage our clients
to arrive 20 minutes earlier. Please do not request time extensions in such cases.
9. Any damage caused to dresses or props will result in a deduction from the security
deposit, or the client must pay the full cost of the costume or props and may take with
them.
10. We strongly advise clients to bring their own costumes, as the complementary costumes
provided may not always meet their preferences.
11. Props and costumes are shared, so please return them immediately after use.
12. Clients need to vacate the room 15 minutes before their slot ends or start packing their
bags. Rest of the clothing changes can be done in separate male and female changing
rooms.
13. An assistant is available on call and will be provided if available.
14. Packages do not include GST.
15. We operate under a data-sharing policy.
16. Once the shoot photographs and videos are edited, they need to be shared with us for
marketing purposes.
17. Inappropriate behavior will not be tolerated.